{
    "ok": true,
    "domain": "freshworks.com",
    "generated_at": "2026-08-09T02:29:29-05:00",
    "cache": {
        "hit": true,
        "ttl": 0
    },
    "score": {
        "total": 77,
        "label": "Good",
        "categories": {
            "dns": 60,
            "mail": 90,
            "security": 100,
            "network": 65,
            "availability": 60
        },
        "category_weights": {
            "dns": 25,
            "mail": 20,
            "security": 25,
            "network": 10,
            "availability": 20
        },
        "items": [
            {
                "category": "dns",
                "title": "IPv4 (A)",
                "max_points": 30,
                "earned_points": 30,
                "lost_points": 0,
                "detail": "4 IPv4 address(es) detected."
            },
            {
                "category": "dns",
                "title": "IPv6 (AAAA)",
                "max_points": 10,
                "earned_points": 0,
                "lost_points": 10,
                "detail": "0 IPv6 address(es) detected."
            },
            {
                "category": "dns",
                "title": "Name server redundancy",
                "max_points": 20,
                "earned_points": 20,
                "lost_points": 0,
                "detail": "4 NS record(s); 2 or more required."
            },
            {
                "category": "dns",
                "title": "SOA record",
                "max_points": 10,
                "earned_points": 10,
                "lost_points": 0,
                "detail": "Authoritative zone record."
            },
            {
                "category": "dns",
                "title": "DNSSEC chain",
                "max_points": 15,
                "earned_points": 0,
                "lost_points": 15,
                "detail": "Both DS and DNSKEY are required."
            },
            {
                "category": "dns",
                "title": "CAA policy",
                "max_points": 5,
                "earned_points": 0,
                "lost_points": 5,
                "detail": "Certificate authority restriction."
            },
            {
                "category": "dns",
                "title": "DNS propagation",
                "max_points": 10,
                "earned_points": 0,
                "lost_points": 10,
                "detail": "Agreement between public resolvers."
            },
            {
                "category": "mail",
                "title": "MX records",
                "max_points": 20,
                "earned_points": 20,
                "lost_points": 0,
                "detail": "5 MX record(s)."
            },
            {
                "category": "mail",
                "title": "SPF",
                "max_points": 25,
                "earned_points": 25,
                "lost_points": 0,
                "detail": "SPF policy published."
            },
            {
                "category": "mail",
                "title": "DMARC",
                "max_points": 25,
                "earned_points": 25,
                "lost_points": 0,
                "detail": "DMARC policy published."
            },
            {
                "category": "mail",
                "title": "DKIM",
                "max_points": 20,
                "earned_points": 20,
                "lost_points": 0,
                "detail": "A DKIM selector was verified."
            },
            {
                "category": "mail",
                "title": "MTA-STS",
                "max_points": 5,
                "earned_points": 0,
                "lost_points": 5,
                "detail": "Mail transport policy."
            },
            {
                "category": "mail",
                "title": "TLS-RPT",
                "max_points": 5,
                "earned_points": 0,
                "lost_points": 5,
                "detail": "TLS reporting policy."
            },
            {
                "category": "security",
                "title": "Valid TLS certificate",
                "max_points": 55,
                "earned_points": 55,
                "lost_points": 0,
                "detail": "168 day(s) remaining."
            },
            {
                "category": "security",
                "title": "Certificate lifetime",
                "max_points": 10,
                "earned_points": 10,
                "lost_points": 0,
                "detail": "Full points require at least 30 days remaining."
            },
            {
                "category": "security",
                "title": "HTTP security headers",
                "max_points": 35,
                "earned_points": 35,
                "lost_points": 0,
                "detail": "9 of 9 evaluated headers detected."
            },
            {
                "category": "network",
                "title": "PTR reverse DNS",
                "max_points": 30,
                "earned_points": 30,
                "lost_points": 0,
                "detail": "PTR: server-108-157-142-11.mci50.r.cloudfront.net"
            },
            {
                "category": "network",
                "title": "IPv4 diversity",
                "max_points": 35,
                "earned_points": 35,
                "lost_points": 0,
                "detail": "Two or more IPv4 addresses receive full points."
            },
            {
                "category": "network",
                "title": "IPv6 connectivity",
                "max_points": 35,
                "earned_points": 0,
                "lost_points": 35,
                "detail": "AAAA availability."
            },
            {
                "category": "availability",
                "title": "DNS resolution",
                "max_points": 40,
                "earned_points": 40,
                "lost_points": 0,
                "detail": "At least one address family must resolve."
            },
            {
                "category": "availability",
                "title": "HTTP response",
                "max_points": 40,
                "earned_points": 0,
                "lost_points": 40,
                "detail": "HTTP/2 403 "
            },
            {
                "category": "availability",
                "title": "HTTPS final URL",
                "max_points": 20,
                "earned_points": 20,
                "lost_points": 0,
                "detail": "Final URL uses HTTPS."
            }
        ],
        "methodology": "Each category is normalized to 100. The total is the weighted sum: DNS 25%, Email 20%, Security 25%, Network 10%, Availability 20%.",
        "diagnostics": [
            {
                "level": "ok",
                "title": "IPv4 (A)",
                "detail": "4 IPv4 address(es) detected.",
                "category": "dns",
                "max_points": 30,
                "earned_points": 30,
                "lost_points": 0
            },
            {
                "level": "error",
                "title": "IPv6 (AAAA)",
                "detail": "0 IPv6 address(es) detected.",
                "category": "dns",
                "max_points": 10,
                "earned_points": 0,
                "lost_points": 10
            },
            {
                "level": "ok",
                "title": "Name server redundancy",
                "detail": "4 NS record(s); 2 or more required.",
                "category": "dns",
                "max_points": 20,
                "earned_points": 20,
                "lost_points": 0
            },
            {
                "level": "ok",
                "title": "SOA record",
                "detail": "Authoritative zone record.",
                "category": "dns",
                "max_points": 10,
                "earned_points": 10,
                "lost_points": 0
            },
            {
                "level": "error",
                "title": "DNSSEC chain",
                "detail": "Both DS and DNSKEY are required.",
                "category": "dns",
                "max_points": 15,
                "earned_points": 0,
                "lost_points": 15
            },
            {
                "level": "error",
                "title": "CAA policy",
                "detail": "Certificate authority restriction.",
                "category": "dns",
                "max_points": 5,
                "earned_points": 0,
                "lost_points": 5
            },
            {
                "level": "error",
                "title": "DNS propagation",
                "detail": "Agreement between public resolvers.",
                "category": "dns",
                "max_points": 10,
                "earned_points": 0,
                "lost_points": 10
            },
            {
                "level": "ok",
                "title": "MX records",
                "detail": "5 MX record(s).",
                "category": "mail",
                "max_points": 20,
                "earned_points": 20,
                "lost_points": 0
            },
            {
                "level": "ok",
                "title": "SPF",
                "detail": "SPF policy published.",
                "category": "mail",
                "max_points": 25,
                "earned_points": 25,
                "lost_points": 0
            },
            {
                "level": "ok",
                "title": "DMARC",
                "detail": "DMARC policy published.",
                "category": "mail",
                "max_points": 25,
                "earned_points": 25,
                "lost_points": 0
            },
            {
                "level": "ok",
                "title": "DKIM",
                "detail": "A DKIM selector was verified.",
                "category": "mail",
                "max_points": 20,
                "earned_points": 20,
                "lost_points": 0
            },
            {
                "level": "error",
                "title": "MTA-STS",
                "detail": "Mail transport policy.",
                "category": "mail",
                "max_points": 5,
                "earned_points": 0,
                "lost_points": 5
            },
            {
                "level": "error",
                "title": "TLS-RPT",
                "detail": "TLS reporting policy.",
                "category": "mail",
                "max_points": 5,
                "earned_points": 0,
                "lost_points": 5
            },
            {
                "level": "ok",
                "title": "Valid TLS certificate",
                "detail": "168 day(s) remaining.",
                "category": "security",
                "max_points": 55,
                "earned_points": 55,
                "lost_points": 0
            },
            {
                "level": "ok",
                "title": "Certificate lifetime",
                "detail": "Full points require at least 30 days remaining.",
                "category": "security",
                "max_points": 10,
                "earned_points": 10,
                "lost_points": 0
            },
            {
                "level": "ok",
                "title": "HTTP security headers",
                "detail": "9 of 9 evaluated headers detected.",
                "category": "security",
                "max_points": 35,
                "earned_points": 35,
                "lost_points": 0
            },
            {
                "level": "ok",
                "title": "PTR reverse DNS",
                "detail": "PTR: server-108-157-142-11.mci50.r.cloudfront.net",
                "category": "network",
                "max_points": 30,
                "earned_points": 30,
                "lost_points": 0
            },
            {
                "level": "ok",
                "title": "IPv4 diversity",
                "detail": "Two or more IPv4 addresses receive full points.",
                "category": "network",
                "max_points": 35,
                "earned_points": 35,
                "lost_points": 0
            },
            {
                "level": "error",
                "title": "IPv6 connectivity",
                "detail": "AAAA availability.",
                "category": "network",
                "max_points": 35,
                "earned_points": 0,
                "lost_points": 35
            },
            {
                "level": "ok",
                "title": "DNS resolution",
                "detail": "At least one address family must resolve.",
                "category": "availability",
                "max_points": 40,
                "earned_points": 40,
                "lost_points": 0
            },
            {
                "level": "error",
                "title": "HTTP response",
                "detail": "HTTP/2 403 ",
                "category": "availability",
                "max_points": 40,
                "earned_points": 0,
                "lost_points": 40
            },
            {
                "level": "ok",
                "title": "HTTPS final URL",
                "detail": "Final URL uses HTTPS.",
                "category": "availability",
                "max_points": 20,
                "earned_points": 20,
                "lost_points": 0
            }
        ]
    },
    "dns": {
        "records": {
            "A": [
                "108.157.142.11",
                "108.157.142.97",
                "108.157.142.39",
                "108.157.142.48"
            ],
            "AAAA": [],
            "CNAME": [],
            "MX": [
                "5 alt1.aspmx.l.google.com.",
                "5 alt2.aspmx.l.google.com.",
                "1 aspmx.l.google.com.",
                "10 aspmx3.googlemail.com.",
                "10 aspmx2.googlemail.com."
            ],
            "TXT": [
                "\"google-site-verification=qw5BljWdEvAPOMwXRjf7y5V-YtY7MYEoXCLaA5dUUKQ\"",
                "\"facebook-domain-verification=2r86y9b1hc6knckok5o2ak09nog77l\"",
                "\"atlassian-domain-verification=5zt0/tlIj0K5LVzDpSUc3hi808H43aXfyfme8alPJsbQEf5yMjYriLgJMHXofRVl\"",
                "\"google-site-verification=x4E8t-5wWeLO8Hqtyw7QN4yu82bAh5XlsnoYVwtECRM\"",
                "\"atlassian-domain-verification=W8+vmpAfQzNu5HnckQ0LC\" \"fD7aOaq6AjNaMoWrjkQvYvSlCj0baSahELCHUcDn7we\"",
                "\"tn3384f631qtcstbdratkk4vd8\"",
                "\"jamf-site-verification=m1AipXex6C34UEnIB_JRxg\"",
                "\"launchdarkly-domain-verification=949a0617-975b-4dda-bf13-c7d7dca51054\"",
                "\"google-site-verification=hT_R830sl5E13Ye6U4JKHUg4DsAVC_L6ecBkJSmws7c\"",
                "\"google-site-verification=UoTxlrhtbkJazBpcBy2z3Fu38L4W9tfZEmtz026clDk\"",
                "\"ca3-1f997c45f05847809f614d641dbf8b1c\"",
                "\"docker-verification=4f7fb203-9067-4816-a25c-a6a8e2fd69ee\"",
                "\"include:48900367.spf03.hubspotemail.net\"",
                "\"slack-domain-verification=UyZ6cKweLc46SAV0qi3qQSlcteL4VwQcttmictgs\"",
                "\"canva-site-verification=d29GqBGpfpoY-JO4i0NNJQ\"",
                "\"h1-domain-verification=Eo9sNcDw5Hjhmr7uuN9Eect6k7My5Rj6JrAnxMEFH4PNp9Ay\"",
                "\"cursor-domain-verification-ms89bd=wiKUixdHtyMhurfWJCzRMcE0I\"",
                "\"apple-domain-verification=1tBTkf02juIq9Lpx\"",
                "\"google-site-verification=0j2bXdt9N1XTCVc40iRZIGjHZ25qdKFi6CPqrYdEZRw\"",
                "\"openai-domain-verification=dv-prdAcmuTQ593WiQUHDWExnpY\"",
                "\"google-site-verification=1b2ApenyCQ7ezMxNYUS1RXL-pIuixJd3IDheE_36BQE\"",
                "\"google-site-verification=vFnsA0d4RtZOjKkCEw360SN9cP1VFaNvWJOmfARJpV4\"",
                "\"google-site-verification=S4-m_m0gyMRgOGL9r0byIgURCXb_FCDmGATrovQ0lcI\"",
                "\"google-site-verification=abtEYsB-2Q0tfwh5UXDW8hp_Vptvd9bDJmOCayAyYtA\"",
                "\"stripe-verification=EBC843C010CA18703F390BE6DD2733A9CB4C17921B2332D7366FABD2868D3A34\"",
                "\"zoom-domain-verification=ZOOM_verify_5ebce87cd8f84e0e8095c672eebbf9b9\"",
                "\"prt.freshworks.com-box-domain-verification=0eca537afcb6c358bed1134c3aeb9235fe96306fe831a70be4b3c31d3810e015\"",
                "\"uber-domain-verification=0cf45fb8-2350-4514-8ea6-8ae248da0ed2\"",
                "\"numero-domain-verification-34hrqg=Y6DLLgZqOI0RfYl1BGfoAg0NH\"",
                "\"slack-domain-verification=Na8wqhPjIRhdWVDkLkU8UwD41Vfs2NAZmqHu9lk4\"",
                "\"MS=3D52D080D16A0A20CF30FD4A0267D3603F888272\"",
                "\"zoom-domain-verification=ZOOM_verify_b337a0d7c87e4efebdcc115890b67e79\"",
                "\"google-site-verification=0OC_LWr13N0jQelM8gD5JmWhceCe3_5ovisnZzqkURg\"",
                "\"google-site-verification=1G7LkSDkhNMGrGY2sS4zyUNqekvAoisJ7pjSSoFyXec\"",
                "\"northpass-domain-verification=93f05ea92caf0b92dbf75e7be51e2800\"",
                "\"airtable-verification=3895671a24218945660df7139bc2d1ce\"",
                "\"q4CVpPwGjyNRDWMv\"",
                "\"google-site-verification=ylTuTVDZcuJw_HGbWuMQTuWolIU4hTzBpLS2xSIymXk\"",
                "\"profound-domain-verification-nx8se3=6JYliZSpNvut7GqrEnyOqZzoG\"",
                "\"v=spf1 include:_spf.google.com include:sendgrid.net include:_spf.salesforce.com include:_spf.psm.knowbe4.com include:mktomail.com include:48900367.spf03.hubspotemail.net \" \"ip4:13.126.240.50/32 ip4:13.126.94.72/32 ip4:13.126.102.198/32 ip4:159.65.239.157 ip4:20.189.177.144/28 ip4:23.101.193.21/32 ip4:91.102.14.0/26 ip4:194.29.227.64/26 ip4:91.102.8.32/27 ip4:149.72.151.35 ip4:149.72.183.8 \" \"ip4:149.72.201.153 ip4:149.72.22.42 ip4:149.72.61.106 ip4:159.183.141.212 ip4:159.183.141.213 ip4:159.183.141.214 ip4:54.240.64.201 ip4:54.240.64.202 ip4:54.240.87.174 ip4:54.240.87.175 ip4:52.37.142.146 ip4:52.207.191.216 ~all\"",
                "\"_ucrekrn5mr752ii78ixaikp7148jvjm\"",
                "\"twilio-domain-verification=ac5f3105f3e86130afd3b914b15a1108\"",
                "\"atlassian-domain-verification=lvSwio2W6egrCJJ2JEstGLwpYiXFbilpLx6tCtEO7KKqThKctbxByK/muFeU5BxA\"",
                "\"ctr.freshworks.com-box-domain-verification=0eca537afcb6c358bed1134c3aeb9235fe96306fe831a70be4b3c31d3810e015\"",
                "\"google-site-verification=3Y6kugvB_hvAaJax139MlAxFuCJC3j7XOGkiNGq6ZA8\"",
                "\"google-site-verification=_yEMF7ZySfoMHJ8PPbMCQP-lpz4JzWlt87zmQ8jC83A\"",
                "\"ps-cd-verification=ff83f94d-4103-4830-8b02-85b1328b6f72\"",
                "\"w42NRE7Mv3uVADnX\"",
                "\"asv=d89864fd636177104793484f75f3cf57\"",
                "\"AZT2INHZUBHBVAT3RMKCN75YGA\"",
                "\"google-site-verification=_WBKNluhzl3h9gqgoFlh6DKIjGr8d3PewUqTCM33OCU\"",
                "\"witness-ai-domain-verification-y899mx=LGIkWrQLbZmOO6M2evriznHz1\"",
                "\"anthropic-domain-verification-52g3gm=Syyz6TtgbzFplI4j53XkofY5C\"",
                "\"OSSRH-97294\"",
                "\"1password-site-verification=OSS7WSKZU5HOXFVYYNWNVYZ7HA\"",
                "\"F71827793B\"",
                "\"docusign=b9ad7836-f509-4f18-88bd-b5f226a4ddc8\"",
                "\"hcp-domain-verification=3dcd5cb164926b73061f388c3828dc6c9d22b591a92344b057199cb53b147a68\"",
                "\"pendo-domain-verification=Ew5I1zEOssPjwuHA4HPi95mJnL0\"",
                "\"vnd.freshworks.com-box-domain-verification=0eca537afcb6c358bed1134c3aeb9235fe96306fe831a70be4b3c31d3810e015\"",
                "\"17E2D1051A6A0277A6D394482E719281D2562F9\"",
                "\"google-site-verification=p1kXiLh_RXdISzpdgWbzTnGp0pbeWIXKOYGHN98BTwc\"",
                "\"google-site-verification=eN5F9sZN7j5hLqXvB6Ogw7pkJe8rfYBBYAvciNIQcbg\""
            ],
            "NS": [
                "ns-1058.awsdns-04.org.",
                "ns-1937.awsdns-50.co.uk.",
                "ns-360.awsdns-45.com.",
                "ns-564.awsdns-06.net."
            ],
            "SOA": [
                "ns-1937.awsdns-50.co.uk. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400"
            ],
            "CAA": [],
            "DS": [],
            "DNSKEY": [],
            "RRSIG": [],
            "NSEC": [],
            "NSEC3": [],
            "SRV": [],
            "NAPTR": [],
            "TLSA": [],
            "SSHFP": []
        },
        "ipv4": [
            "108.157.142.11",
            "108.157.142.97",
            "108.157.142.39",
            "108.157.142.48"
        ],
        "ipv6": []
    },
    "mail": {
        "spf": "v=spf1 include:_spf.google.com include:sendgrid.net include:_spf.salesforce.com include:_spf.psm.knowbe4.com include:mktomail.com include:48900367.spf03.hubspotemail.net ip4:13.126.240.50/32 ip4:13.126.94.72/32 ip4:13.126.102.198/32 ip4:159.65.239.157 ip4:20.189.177.144/28 ip4:23.101.193.21/32 ip4:91.102.14.0/26 ip4:194.29.227.64/26 ip4:91.102.8.32/27 ip4:149.72.151.35 ip4:149.72.183.8 ip4:149.72.201.153 ip4:149.72.22.42 ip4:149.72.61.106 ip4:159.183.141.212 ip4:159.183.141.213 ip4:159.183.141.214 ip4:54.240.64.201 ip4:54.240.64.202 ip4:54.240.87.174 ip4:54.240.87.175 ip4:52.37.142.146 ip4:52.207.191.216 ~all",
        "dmarc": "v=DMARC1; p=quarantine; rua=mailto:dmarc-fd-reports@freshworks.com,mailto:dmarc_agg@dmarc.everest.email; ruf=mailto:dmarc-fd-reports@freshworks.com,mailto:dmarc_fr@dmarc.everest.email;",
        "dkim_selector": "google",
        "dkim_host": "google._domainkey.freshworks.com",
        "dkim": "v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAvki8e+s0N8zspFTA0UyIL2HqFlmXKgDw46Lnjscg5MWM7Ux1mTmBmtikHHT+oDd6HtilifimcyNrIRe3wb51GAdeGFKvM6h6YyQ42FHbmQsWO19lHzcxdNyqLN7IihhUFxyjAcTCH84no5rA0ZPkGEzz5A9JJYiD8nhQlFaB5s3RvhC+BRPmY2oteU95rHzaDd+YwnMFCAmZywo6fOHX8mXgSbEsfMoZ8CIA2P9eIfrRsg2GbVmBwF+NlOBCqOZvVxkp32c/utaSny36hAywTeU632HLvN/jm3Hys4eDx3FNPeTvlwDiLm8WqSABLb/kOTPRrIRpe4UeFMyAAksg4wIDAQAB",
        "spf_analysis": {
            "valid": true,
            "lookups": 6,
            "final": "~all",
            "message": "Within the estimated limit"
        },
        "dmarc_analysis": {
            "valid": true,
            "policy": "quarantine"
        },
        "bimi": "v=BIMI1;",
        "mta_sts": "",
        "tls_rpt": ""
    },
    "advanced": {
        "ptr": "server-108-157-142-11.mci50.r.cloudfront.net",
        "propagation": {
            "consistent": false,
            "results": [
                {
                    "provider": "Google",
                    "server": "8.8.8.8",
                    "result": [
                        "3.171.22.15",
                        "3.171.22.36",
                        "3.171.22.50",
                        "3.171.22.91"
                    ],
                    "time_ms": 73.44
                },
                {
                    "provider": "Cloudflare",
                    "server": "1.1.1.1",
                    "result": [
                        "3.171.22.15",
                        "3.171.22.36",
                        "3.171.22.50",
                        "3.171.22.91"
                    ],
                    "time_ms": 31.75
                },
                {
                    "provider": "Quad9",
                    "server": "9.9.9.9",
                    "result": [
                        "13.33.252.21",
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